Frequently Asked Questions
Have a question about the Long-Term Care Equality Index? View the Frequently Asked Quesitons below. If you have additional questions or need further assistance please email us at LEI@hrc.org.
The Long-term Care Equality Index (LEI) is an assessment tool that helps residential long-term care communities measure the extent to which they are providing culturally competent care to lesbian, gay, bisexual and transgender (LGBT) older adults. It consists of a survey and practical recommendations on improving policies, procedures, training and outreach for best care. It was developed by two of the nation’s leading organizations serving LGBTQ communities – the Human Rights Campaign and SAGE. For more information about the LEI, visit www.TheLEI.org.
- Provide high-quality, welcoming environments to LGBTQ residents and assurance to their families and friends that their loved ones are safe.
- Public recognition as a leader in providing LGBTQ-welcoming services.
- Access to best practices for LGBTQ diversity, equity and inclusion.
- Access to quality education and resources for serving LGBTQ residents.
- Technical assistance with meeting state and federal regulatory requirements related to serving LGBTQ residents, including CMS Requirements of Participation regarding person-directed services and trauma-informed care.
- Improved ability to develop LGBTQ culturally appropriate marketing for future staff, clients, and funders.
Wonderful! With your leadership on board, the next step is to sign the Commitment to Caring Pledge. By signing the pledge you are committing to taking steps to grow and affirm your LGBTQ-welcoming policies and practices. Shortly after signing the commitment to caring pledge, you will receive a link to a self-assessment.
No, participating in the LEI is free of charge. The development and maintenance of the LEI is supported by contributions to HRC Foundation and SAGE.
The LEI report will be available May 2021. This inaugural report will provide an overview of the findings of the LEI self-assessment. Long-term care communities who complete the LEI self-assessment and meet key foundational practices will be included in the report.
The LEI self-assessment is a confidential online tool that asks a community about 4 key elements of LGBTQ-inclsuive care. The 4 criteria include:
- Foundational policies
- Resident Services and Supports
- Employee Benefits
- Resident and Community Engagement
The self-assessment is solely based on self-report with the option of uploading samples for the LEI team to review and verify. After completion of the self-assessment communities will receive a needs assessment report, access to an executive briefing, and technical assistance. An LEI report including the findings of the self-assessment will be released May 2021.
The official LEI survey set to open Fall 2022, will require communities to upload copies of their internal policies, examples of how policies are communicated, and meet training requirements. After submission of the official LEI survey, a community will receive a tiered distinction of LGBTQ-inclusivity.
The self-assessment is now available for your community to take! If your community has signed the commitment to caring pledge your contact person has received your personalized link to your survey.
If you have not yet signed the commitment to care pledge, please do so and you will receive a link to the self-assessment.
The LEI Executive Briefing is an interactive education session provided to you and your leadership team with all the information you need to participate in the LEI. The online education session will be made available to your executive team following the completion of the self-assessment.
No, If your community is SAGECare Credentialed at the Platinum level, the Executive Briefing requirement will be waived.
Yes, we'd love to support you take further steps towards inclusion. Please contact the LEI team at LEI@hrc.org to schedule a call. The LEI team can guide you through resources available and support you on your journey. Webinars focused on key policies and practices will be made available in the future.
If you are part of a larger system and have multiple communities, the LEI team can provide personalized webinars and technical assistance. Contact us at LEI@hrc.org to learn more.