As service organizations know, employee training is critical for policies to be lived out fully and consistently. Organizations have found training particularly important for ensuring LGBTQ+ resident-centered care.
Training employees in LGBTQ+ concerns not only ensures that LGBTQ+ residents receive equitable and culturally competent care, it also helps to improve the general community climate towards all LGBTQ+ people, specifically LGBTQ+ employees and visitors.
The LGBTQ+ Long-Term Care Equality Index (LEI): Executive Briefing is an engaging and interactive self-paced eLearning series consisting of 3 half-hour sections. The series serves as an introduction to the purpose of the LEI, provides key terminology related to lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ+) identities and explores the latest research and information about LGBTQ+ people in residential long-term care and senior living communities. In addition, this series discusses policy and procedure recommendations related to serving LGBTQ+ residents and family members and identifies ways to assist communities in creating LGBTQ+ inclusive environments.
To receive credit for the LEI,
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Communities that have previously met the LEI Executive Briefing Training Requirement, need to meet the LEI On-Going LGBTQ+ Education Requirement.
To receive credit for the LEI:
Returning communities that have previously met the training requirement must have 50% of management and non-management staff combined complete 1 hour of LGBTQ+ Aging Cultural Competency training provided by an LEI-approved trainer. OR Third-party or training developed by your organization may be used to meet the ongoing training requirements of the LEI. To request a training be approved for the LEI, please complete the linked form. Once your training is approved and completed, you can submit your training hours (staff sign-in sheet, LMS report, etc.) on this form.
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Be currently SAGECare Platinum Certified